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At Wilson Tire & Auto Service, we take pride in offering the best customer experience to Burtonsville, MD, Gambrills, MD and Germantown, MD. We strive to provide our customers with the best experience possible each visit.
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Selected Category: Oil Changes
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I have been going to this shop for a while. My first worst experience was in April. I went there to change my Range Rover Evoque on 4/23/24. On 4/29/24, I was driving and the car started acting funny. I drove a nearby work shop and I was told there’s no oil in the car. I was shocked. I drove to the shop, they acted like I was crazy, no leak or anything like that they completely ignored me. I doubted and said let me give them the benefit of the doubt. This morning, I had make appointment for an oil change in my Mercedes. My AC and everything was working fine when I left home. When I left the shop, I turned the A/C on, no power, I was really surprised. I called the shop to ask what they did. They had same bad altitude with me, same poor customer service. I took the car to 2 places and both said, they did something to the car. Please be vigilant if you have to go to that shop. Something is going on there. I don’t know if management has changed. It’s really bad. I will not go there again even if it’s free.
Burtonsville, MD
Gambrills, MD
Germantown, MD
Odenton, MD
Olney, MD
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